NURSE TRIAGE MARKETS

Competitor & Revenue Assessments

Nurse Triage Markets analyzes providers, revenues, technologies, and volumes. It's a valuable tool for evaluating or planning a medical call center. "Nurse" or "telephone" triage continues to perform the same basic function: Providing patients with medical information to help them make informed decisions about emergent health problems. Feed-back.com has followed the market since 1996. A surprising number of "old" and "new" companies supply call processing, management, and technology solutions as standalone or comprehensive offerings.

Nurse Triage Markets compares and contrasts call volumes, products, revenues, services, and technologies. Detailed discussions are supplemented with historical, current, and projected numbers to answer the following questions:

Which companies survived?
How did new competitors enter such a well-established market?
Have call volumes, charges, revenues, and/or processing changed significantly?
What are the estimated costs for subscription services, software, etc.?
Did revenues grow from 2000 through 2010? Is more growth expected? Why?

Abridged Table Of Contents

Chapter 1	Introduction	1
Chapter II	Selected Historical Market Highlights	8
	Operational Perspectives	9
	Revenue Estimates & Forecasts	11
Chapter III	Current Nurse Triage & Related Services	14
	Call Centers	14
	Provider & Market Analyst Perspectives	18
	Tele-Technologies	19
Chapter IV	Market Analysis	25
	Published Numbers	25
	Nurse Triage Revenue Estimates & Forecasts	29
Chapter V	Company Profiles	36
Appendix I	References & Resources	55
Appendix II	Professional Health Hotlines: HHS Classification	56

Abridged List Of Figures & Tables

Covered Members By Insurer (2009 – 2010)	26
Selected Corporate & Provider “Service” Numbers (2010)	28
Pediatric Nurse Triage Service Market (2010 – 2014)	32
Adult & Pediatric Nurse Triage Market (2010 – 2014)	33
Current Nurse Triage Software, Solution, & System Market (2010 - 2014)	57