RETAIL CLINIC REALITY CHECK

Market Perspectives & Prospects

Retail Clinic Reality Check looks at the progress the market has made and may exceed in the next few years. Historical achievements and successful business parameters gathered from industry sources are examined and reviewed to describe market perspectives and prospects. Corporations, health systems, policy makers, trade organizations, and even the general public understand the important niche that retail clinics fill. The ongoing question is how facilities can operate profitably year-round.

While dozens of articles and press releases are published monthly, there's limited information evaluating two important market measurements:

Patient volumes
Revenues and revenue growth rates

Retail Clinic Reality Check evaluates whether or not the major competitors are on target with strategic goals. Breakeven and profitability assessments are estimated based on facility counts and patient volumes (a critical market indicator of consumer demand and operational success). Retail clinic revenues and growth rates are also compared and contrasted with the corporate clinic and urgent care markets.

Abridged Table Of Contents

Chapter I	Introduction	1
Chapter II	Historical Perspectives (2007 - 2009)	7
	Escalating Clinic Numbers (2007 - 2008)	7
	A Bumpy Ride (2008 - 2009)	10
	Market Trends (2009 - 2010)	16
	Site Visit Observations (2009 - 2010)	17
Chapter III	Recent Assessments (2010 - 2011)	19
	Market Development	19
	Ongoing Clinic Closures & Openings	22
	National Retail Clinic Summit, 2010	24
	Arguments For New Health Care Solutions	24
	Employer & Insurer Cost Savings	25
	Market Assessments	26
	Operator Perspectives	27
	Signs Of Success	28
Chapter IV	Market Estimates & Forecasts	34
Chapter V	References, Resources, & Updates	63
	Articles & Citations	63
	Company & Organization Web Sites	66
	Additional / Supplemental Information	66
	New Clinic Visits & Observations	67

Abridged List Of Figures & Tables

Figure 2	The Rise Of Retail Clinics, Mid-2006 & Mid-2008	8
Figure 5	Clinic Number Comparisons For Leading Competitors (Mid-2011)	37

Table 3	Facility Growth For Leading Operators, 2007 - Mid-2011	35
Table 4	Industry-Sourced Retail Clinic Patient Volume Projections, 2001 - 2008	41
Table 9	Aggressive Patient Volume Projections For Leading Competitors, 2007 - 2011	51
Table 10	Historical Retail Clinic Service Revenue Estimates, 2008 - 2011	52
Table 11	Retail Clinic & Work Site Service Revenue Forecasts, 2011 - 2014	53
Table 13	Retail On-Site Clinic Co-Payment Projections, 2011 - 2014	58
Table 14	On-Site Clinic Co-Payment Projections, 2011 - 2014	59
Table 15	U.S. Urgent Care Clinic Growth Estimates & Projections, 2007 - 2013	61
Table 16	Urgent Care Market Co-Payment Projections, 2011 - 2014	62